Admin Tickets

=Admin Tickets=

During your stay at AvatarCraft, you may need to get in contact with an admin, either for ranking up or some other reason. To reach an Admin, you must file a ticket which then goes into a queue for processing. As Admins manually have to go through each and every ticket, and even sometimes collect materials from a chest at the ticketed location, it is important to not waste their time with a stream of useless tickets. A few silly tickets are okay, but if too many are sent in you will loose the ability to file tickets.

Creating a Ticket
To create a ticket, simply use: "/pe open {ticket contents here}"

This will create a ticket and assign it a number. All further commands for editing or removing your ticket revolve around using this number you were given. To view your ticket after submitting it use: "/pe view {Ticket Number}" This will display all relevant information about your ticket, including if an admin has looked at it yet or if it has been closed. For a list of all of your open tickets, use: "/pe list"

Modifying a Ticket
To add extra lines of text to a ticket, you can post a comment on a ticket with: "/pe comment {Ticket Number} {Comment contents here}" This will add an extra line of text to the ticket, containing whatever you had in the comment.

If you made a ticket accidentally and wish to remove it, simply use: "/pe close {Ticket Number} {Reason}" In general, it is appreciated that a reason is attached to a closed ticket, as it helps understand why you needed to close the ticket in the first place.

Extra Info
For more commands, simply do "/pe" in-game for a full list of commands.